computer-based training
E-scenario | Reusable Learning Objects | Usability Testing
the brief
Many organizations struggle to develop products or services that keep up with our world's constant state of change. This program was designed for managers or team leaders at all levels, who are interested in a continuous and iterative product or service development methodology.
The course is a blended delivery course, using both synchronous and asynchronous training. The mandate was to build a scenario-based reusable module that immersed the learner in a real-life situation, increase engagement and build capacity.
Design Documents
Aligning objectives & stakeholders
Working with a design document allows us to work together on common goals, organize and deliver thoughts to stakeholders consistently, and ensure that design decisions satisfy the business needs.
Instructional Strategies
Instructional Delivery Methods
Assesments
Course Objectives
Media Usage & 508 Requirements
Layouts & Development Tools Required
Flowcharts
planning the learner pathway
Using flowcharts I was able to map out the interactions, flows, and tasks users would need to accomplish throughout the learning journey. The flow chart also allows for clear visual communication of the plan with stakeholders and subject matter experts.
Storyboard
An important step for visually communicating how a course should be developed. By including details such as branding standards and templates, graphics, and visual examples. on-screen text, audio, and programming notes - the team can effectively collaborate to build out a complete business prototype.
Communication & Branding Plan
usability
testing
Questionnaire Development & Interview
Once the prototype was usable, we start back from the beginning. Using our original goals and objectives we craft a questionnaire, recruit participants, perform interviews and collect feedback. This process is paramount in uncovering problems, discovering opportunities and learning about user behaviors and expectations.
usability
process
Feedback
Discover
Improve
Analyze